Legal
Terms of Use
The terms that apply to RDP Engine and to this website. Last updated August 27, 2026.
These terms cover your use of this website and of RDP Engine. By using either, you accept them. If you are agreeing on behalf of an organisation, you confirm you may bind it.
The free tier and the licence
RDP Engine has a free tier with no expiry: five saved connections and three simultaneous sessions, with every protocol and every feature included. Nothing is time-limited and no card is required.
A licence lifts those limits to unlimited saved connections and unlimited simultaneous sessions. How many devices a licence covers depends on which licence you buy. The number of activations included is shown for that licence at the point of sale and on your receipt, and it is the number the application enforces.
Activating registers a device against your licence. You can see which of your devices are activated and deactivate one yourself from inside the application, which frees that activation for another machine — so replacing a laptop does not cost you a licence.
A licence is an annual subscription. While it is current you receive every update and new version we release. It renews automatically at the then-current price unless you cancel before the renewal date, and you can cancel at any time from your store account. If you do not renew, you keep the last version published during your paid term and may go on using it indefinitely without the free-tier limits; renewing resumes updates from that point.
What you may not do
You may not resell, sublicense, rent or redistribute RDP Engine, use a licence key on more devices than that licence covers, or attempt to defeat the licensing, the activation limit or the free-tier limits. You may not decompile or reverse-engineer the application except so far as the law expressly permits despite this restriction.
What you connect to is your responsibility
RDP Engine is a client. You are responsible for having the right to access the systems you connect to, for the credentials you store in it, and for complying with the policies of the networks and servers involved. We have no visibility of your connections and are not able to police them.
The roadmap board and suggestions
The roadmap is a public board where customers propose work and vote on it. A few things follow from that:
- Everything you post is reviewed before it appears, and we may decline or edit a suggestion, or remove one later.
- An approved suggestion is public. Do not include confidential information, credentials, customer data or anything covered by an agreement you have with someone else.
- By posting a suggestion you give us permission to use it to build and describe the product, without owing you payment or attribution. You keep whatever rights you already had in it.
- Votes and positions on the board show what customers are asking for. They are not a commitment, a delivery date, or a promise that anything will be built.
- One account, one vote. Creating accounts to inflate a vote is a misuse of the service and we may remove the votes and the accounts.
Your account
You are responsible for what happens under your account and for keeping your password to yourself. Tell us at legal@squidspark.com if you think someone else has access to it. We may suspend or close an account that is being used to abuse the service.
Acceptable use
You agree not to:
- Use the site or RDP Engine to break the law, or to infringe anyone’s rights.
- Attempt to gain unauthorised access to the site, our systems or another person’s account.
- Interfere with the operation of the site, including by automated scraping that degrades it for others.
- Post anything unlawful, defamatory, or designed to harass another person.
This website
We try to keep this site available but do not promise it will be uninterrupted or error-free, and we may change or withdraw any part of it. Pricing, specifications and roadmap positions shown here may change. Nothing on this website is an offer capable of acceptance; a purchase is governed by the terms presented at the point of sale.
Third-party services
Where this site links to a third party — the SquidSpark Store, a payment processor, an identity provider — your dealings with them are governed by their terms and their privacy policy, not ours.
Refunds
We offer a 30-day money-back guarantee. If RDP Engine is not right for you, tell us within 30 days of purchase at legal@squidspark.com and we will refund you in full. You do not need to give a reason.
This sits on top of any statutory cancellation right you have as a consumer, which nothing in these terms limits.
Intellectual property
The name RDP Engine, the SquidSpark name, the logos and the content of this website belong to SquidSpark Inc. or its licensors. Nothing here transfers those rights to you, beyond the licence to use the software described above.
No warranty
Except where the law says otherwise, RDP Engine and this website are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. You are responsible for deciding whether RDP Engine is suitable for your purposes and for keeping backups of your own data.
Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss or corruption of data, and our total liability arising out of or in connection with RDP Engine and this website is limited to the amount you paid us in the twelve months before the claim arose.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and the courts of Ontario have exclusive jurisdiction over any dispute arising from them.
If you are a consumer, this does not deprive you of the protection of any mandatory rule of the country you live in, and you may still be able to bring proceedings there.
Changes to these terms
We may update these terms. The version on this page at the time you use the site is the one that applies. Where a change materially affects a licence you have already bought, we will tell you.